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Managed Services - Computer Support for your Business
On Demand Support On Demand Support is a service designed for clients that find traditional support (call when needed) is the best support option for their business. There is no limit, no contract and no commitment. You pay per hour (or per project) for the services you receive after work has been completed. To streamline on demand support requests, we follow these simple steps.
Assessment: When you contact ECS for support, a knowledgeable representative will carefully listen to your issue, log the issue in our system and will assign a dedicated technician to get your problem resolved.
System backups, onsite offsite and online The most important part of your business is information and your data. In today’s business world your data is stored on your computer / servers. Email, documents, spreadsheet’s and financials are all stored on your computers. This makes computers become bigger part of life than ever before. We shop, work and play using computers.24 / 7 Emergency Support
Cloud Computing
Hosted ServicesProviding a hosted service to a business is a process by which a standard application is configured, maintained and updated at a secured data center. Required access to the application is delivered to the client. Essentially, a hosted service is software that is provided as a service to a client. |
Our state of the art technology and our extensive technical training allows Expert Computer Solutions to provide Managed Services to our clients. One of the services - ECS Proactive Support is designed give your company the critical technical support and monitoring that will maximize your network’s availability, performance and stability, with the added peace of mind of a flat rate with no hidden charges.
24/7 Emergency support is designed for business critical technology issues that need a resolution as soon as possible! Unexpected downtime can stop, cripple or even put a company out of business. Expert computer Solutions (ECS) knows the importance to get up and running fast. This in mind we designed a straightforward approach to emergency support. ECS technicians are on standby 24 hours a day 7 days a week.
Cloud computing allows your business to move part (or all) of companies technology infrastructure into the cloud. There is a lot of confusion on the internet regarding “the cloud” and what that means. Essentially the cloud is a different name for a data center from which you can lease hardware resources.