Network Support Plans

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Your company’s infrastructure is a crucial element to its success; requiring regular care to perform at an optimal level. As your IT specialist, ECS monitors the overall health of your network daily, ensuring your technology maintains its best condition possible. By proactively maintaining your system, ECS’s technology specialists are able to pinpoint issues before they surface, preventing your company from expensive downtime and other complications. As your business grows, ECS will help to ensure you have the right resources in place to sustain its development.

Network Management Service Plan

Essential Support

Support Plus+

Total Care

Support
ISP Management	x	x	x
Router Administration	x	x	x
LAN Connectivity Management	x	x	x
Firewall Administration	x	x	x
VPN Administration		x	x
WAN Connectivity Management			x
Priority Response			x

Maintenance
Web site management and hosting administration	x	x	x
Network infrastructure inventory and monitoring	x	x	x
Connectivity Monitoring LAN and WAN		x	x
Equipment and Services Vendor management		x	x
Equipment Warranty Coordination		x	x
Vendor and Service Providers conflict Resolution			x
Infrastructure upgrades and expansion consulting			x