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Protect Your Houston Business

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Tell us about your IT needs, and we’ll match you with an expert who can help, whether it's pinpointing risks, recommending proactive strategies, or helping you get more from your technology, with ZERO obligation.

Fill out the form below and one of our IT experts will contact you within 24 business hours.

Contact ECS

Why Houston Businesses Trust Expert Computer Solutions for Reliable IT Solutions:

Aimee H - ECS Review

Aimee H

I have been working with ECS through my company for more than 5 years. All of the individuals who I have worked with have been friendly, accessible, professional and very experienced. I really enjoy working with them and would recommend!

Brent C - ECS Review

Brent C

Nothing wrecks a morning show faster than a playback computer gone mute. ECS responded quickly and efficiently to restore full functionality, and in the process also helped eliminate possible future problems from outdated/unneeded software on this machine. Bravo, the show must go on!

Susana M - ECS Review

Susana M

What a great service we receive every time with our computer/network issues! Your services are so worth it! Professionalism, knowledge, fast response. Thank you so much for everything you do to make my job easier.

2025 BBB Pinnacle Award for Excellence Winner - ECS (Expert Computer Solutions - Official Badge
2025 Titans Finalist - Southwest - MSP Award
SuperOps MSP Awards 2024 - Comeback of the Year
BBB Awards for Excellence - 2022 Winner of Distinction

What to Expect

step 1

Schedule Your Call

Complete the short form or call (713) 782-4357 to book a 15-minute conversation with our team.

step 2

Discovery Discussion

We’ll discuss your issues and pain points (downtime, security gaps, support frustrations) and any immediate red flags.

step 3

Next-Step Recommendation

We’ll determine and explain the right next step, or outline quick fixes you can implement immediately.

Why Houston SMBs Choose ECS for IT Support

Local Houston Expertise

Serving Greater Houston since 2005, we understand local compliance (HIPAA, SOC, CMMC, NIST) and the specific challenges of Texas-based growth.

Guaranteed <15-Minute Emergency Response

Our helpdesk answers within 15 minutes for any emergency incidents to ensure your company stays running.

Microsoft Partner & Compliance Expertise

As a Microsoft Partner, we leverage best-in-class tools. Our compliance specialists help you understand if you need a CMMC, HIPAA, or SOC 2 roadmap.

FAQ

What exactly is covered in the call?

During our 15-30-minute discovery call, we’ll:

  1. Listen to Your Pain Points: You’ll tell us about any uptime issues, cybersecurity concerns, support frustrations, or growth goals you have.
  2. Run a High-Level Infrastructure Review: We’ll ask about your current hardware, software, network setup, and backup routines—just enough to understand your environment, not do a full audit.
  3. Flag Immediate Risks: If we hear something that could lead to data loss or downtime (e.g., no recent backups, unpatched servers), we’ll point it out so you can address it right away.
  4. Recommend Next Steps: Based on what we learn, we’ll explain whether a full, paid IT assessment makes sense (and how that process works), or suggest quick wins you can implement immediately.

There’s no obligation. This call is simply about understanding your current situation and determining the right path forward.

How does ECS differ from other MSPs offering free assessments?

  • We Don’t Pretend to Audit for Free: Many MSPs advertise a “free assessment” but then bundle it with a lengthy, low-value network scan or try to sell you immediately. Our free discovery call is strictly a conversation to understand your challenges. We’ll never run a half-hearted scan “just to upsell.”

  • Transparency About Paid Assessments: If you need a deep dive (device-by-device inventory, vulnerability scans, performance metrics), we’ll explain exactly what’s involved, how long it takes, and what it costs up front—no hidden fees.

  • Local Houston Expertise: Other MSPs may offer blanket, cookie-cutter “assessments” that don’t account for local regulations (HIPAA, SOC 2) or Houston-specific infrastructure quirks. We’ve been serving Houston SMBs since 2005, so our discovery questions are tailored to Texas industries—legal, manufacturing, oil & gas, healthcare, finance—right out of the gate.

What’s the cost of the full IT assessment if I decide to proceed?

Our paid IT assessments are scoped based on the size and complexity of your environment. It starts as low as $2,500 for a 10-user company to over $25,000 for larger companies. Our typical assessments take 40-60 hours from start to finish.

That fee covers:

  1. Discovery & Data Collection: In-person or remote interviews with key stakeholders, plus a basic network diagram.

  2. Technical Review: Inventory of all devices (workstations, servers, network equipment), vulnerability scanning, and configuration checks.

  3. Security & Compliance Snapshot: High-level gap analysis against best practices and any industry-specific standards you must meet.

  4. Comprehensive Report: A prioritized list of findings, risk ratings, and a 12-month roadmap with estimated costs for remediation and long-term IT strategy.

We’ll provide a firm quote once we know exactly how many devices you have, your current platform mix (on-prem vs. cloud), and any special compliance needs.

How soon can I schedule the call?

In most cases, we can get you on the calendar within 1–2 business days of your request. Simply fill out the short form (or call (713) 782-4357) and let us know your availability; we’ll confirm within 24 hours. If you need a same‐day conversation, let us know in your message or call, and we’ll do our best to accommodate you.

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