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February 28, 2020

Multi-Factor Authentication (MFA) Setup on Microsoft 365

Traditional usernames and passwords can be easily stolen. When an intruder has user’s Microsoft 365 credentials they can log in from anywhere, read sensitive emails, access personal data, and compromise company network.

Multi-factor authentication (MFA) is a security system that requires more than one method of authentication to verify the user’s identity for login. It is an effective way to provide enhanced security for your system.

By setting up MFA, you add an extra layer of security to your Microsoft 365 account sign-in. For example, upon sign-on first specify your password and, when prompted, you also type a verification code sent to your phone.

Setup your Microsoft 365 sign-in for multi-factor authentication

NOTE: Once your admin enables your organization with multi-factor authentication (MFA) (also called 2-step verification), you have to set up your user account to use it.

  1. Check whether your admin has turned on multi-factor authentication for your account. If they haven’t, when you try to do these steps you won’t see the options in Microsoft 365.
  2. Sign in to Microsoft 365 with your work or school account with your password like you normally do. After you choose Sign in, you’ll be prompted for more information.
  3. Choose Next.
  4. Select your verification method and then follow the prompts on the page. You can also watch the video to learn more.Choose your authentication method and then follow the prompts on the screen.
  5. After you test your additional verification method, choose Next.
  6. Once you complete the instructions to specify your additional verification method, the next time you sign in to Microsoft 365, you’ll be prompted to provide the additional verification information or action, such as typing the verification code that is sent to you by text message.
  7. To have a new code sent to you, refresh your browser tab.

Microsoft MFA service is free and is simple to set up. We strongly recommend setting up MFA. If you travel a lot, consider setting up the Microsoft Authenticator app for your additional verification method. It’s the easiest to use and avoids text or call charges.

We encourage all clients that currently use Microsoft 365 (previously named Office 365) and currently do not yet have MFA enabled to contact our ECS support team to help get your account secure and multi-factor authentication enabled.

For more information on Microsoft 365 offerings please contact our sales team.

Additional Microsoft resource articles

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