{"id":9726,"date":"2022-10-11T19:32:36","date_gmt":"2022-10-11T19:32:36","guid":{"rendered":"https:\/\/www.ecsoffice.com\/?page_id=9726"},"modified":"2024-02-23T22:36:03","modified_gmt":"2024-02-23T22:36:03","slug":"new-service-request","status":"publish","type":"page","link":"https:\/\/www.ecsoffice.com\/new-service-request\/","title":{"rendered":"Customer Support Page"},"content":{"rendered":"<p><span><img decoding=\"async\" alt=\"\" data-id=\"9740\" width=\"400\" data-init-width=\"400\" height=\"97\" data-init-height=\"97\" title=\"color_no_backgroundx400\" src=\"https:\/\/www.ecsoffice.com\/wp-content\/uploads\/2022\/10\/color_no_backgroundx400.png\" data-width=\"400\" data-height=\"97\" loading=\"lazy\" style=\"aspect-ratio: auto 400 \/ 97;\"><\/span><\/p>\n<h1 style=\"text-align: center;\">Hello , How can we help?<\/h1>\n<p><span><a href=\"https:\/\/www.ecsoffice.com\/new-service-support-request\/?machineID=&#039;&#039;\"><img decoding=\"async\" alt=\"\" data-id=\"9619\" width=\"80\" data-init-width=\"256\" height=\"80\" data-init-height=\"256\" title=\"Open Support Ticket\" src=\"https:\/\/www.ecsoffice.com\/wp-content\/uploads\/2022\/09\/5402442_settings_cog_configuration_gear_options_icon-1.png\" data-width=\"80\" data-height=\"80\" data-link-wrap=\"true\" style=\"aspect-ratio: auto 256 \/ 256;\" loading=\"lazy\"><\/a><\/span><\/p>\n<h3 style=\"\"><span><a href=\"https:\/\/www.ecsoffice.com\/new-service-support-request\/?machineID=&#039;&#039;\" style=\"outline: none;\">Open Support Ticket<\/a><\/span><\/h3>\n<p style=\"text-align: center;\"><span><a href=\"https:\/\/www.ecsoffice.com\/new-service-support-request\/?machineID=&#039;&#039;\" style=\"outline: none;\">(Support request will be open and assigned to the next available service tech)<\/a><\/span><\/p>\n<p><span><a href=\"https:\/\/ecs.timezest.com\/online-ticket-self-scheduling-team\/show-me-the-problem\"><img decoding=\"async\" alt=\"\" data-id=\"9620\" width=\"80\" data-init-width=\"256\" height=\"80\" data-init-height=\"256\" title=\"Schedule Tech Support\" src=\"https:\/\/www.ecsoffice.com\/wp-content\/uploads\/2022\/09\/5402455_calendar_appointment_date_event_month_icon-1.png\" data-width=\"80\" data-height=\"80\" data-link-wrap=\"true\" style=\"aspect-ratio: auto 256 \/ 256;\" loading=\"lazy\"><\/a><\/span><\/p>\n<h3 style=\"\"><a href=\"https:\/\/ecs.timezest.com\/online-ticket-self-scheduling-team\/show-me-the-problem\" style=\"outline: none;\">Show Me The Problem &#8211; Schedule &nbsp;Call<\/a><\/h3>\n<p style=\"text-align: center;\"><a href=\"https:\/\/ecs.timezest.com\/online-ticket-self-scheduling-team\/show-me-the-problem\" style=\"outline: none;\">(Open request and have a service tech call you back at a specific time)<\/a><\/p>\n<p><span><a href=\"https:\/\/www.ecsoffice.com\/user-management\/\"><img decoding=\"async\" alt=\"\" data-id=\"9623\" width=\"80\" data-init-width=\"256\" height=\"80\" data-init-height=\"256\" title=\"New Hire Setup\" src=\"https:\/\/www.ecsoffice.com\/wp-content\/uploads\/2022\/09\/5402435_account_profile_user_avatar_man_icon.png\" data-width=\"80\" data-height=\"80\" data-link-wrap=\"true\" style=\"aspect-ratio: auto 256 \/ 256;\" loading=\"lazy\"><\/a><\/span><\/p>\n<h3 style=\"\"><a href=\"https:\/\/www.ecsoffice.com\/user-management\/\" style=\"outline: none;\">User Management<\/a><\/h3>\n<p style=\"text-align: center;\"><span style=\"text-decoration: none;\"><a href=\"https:\/\/www.ecsoffice.com\/user-management\/\" style=\"outline: none;\">(Request to set up a new user or terminate a current user)<\/a><\/span><\/p>\n<p><span><a href=\"https:\/\/www.ecsoffice.com\/sales-request\/\"><img decoding=\"async\" alt=\"\" data-id=\"9624\" width=\"80\" data-init-width=\"256\" height=\"80\" data-init-height=\"256\" title=\"Sales Request\" src=\"https:\/\/www.ecsoffice.com\/wp-content\/uploads\/2022\/09\/5402359_basket_cart_ecommerce_shopping_buy_icon.png\" data-width=\"80\" data-height=\"80\" style=\"aspect-ratio: auto 256 \/ 256;\" data-link-wrap=\"true\" loading=\"lazy\"><\/a><\/span><\/p>\n<h3><a href=\"https:\/\/www.ecsoffice.com\/sales-request\/\" style=\"outline: none;\">Sales Request<\/a><\/h3>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.ecsoffice.com\/sales-request\/\" style=\"outline: none;\">(Request for a new computer, software, hardware, or project)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hello , How can we help? Open Support Ticket (Support request will be open and assigned to the next available service tech) Show Me The Problem &#8211; Schedule &nbsp;Call (Open request and have a service tech call you back at a specific time) User Management (Request to set up a new user or terminate a [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.ecsoffice.com\/wp-json\/wp\/v2\/pages\/9726"}],"collection":[{"href":"https:\/\/www.ecsoffice.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ecsoffice.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecsoffice.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecsoffice.com\/wp-json\/wp\/v2\/comments?post=9726"}],"version-history":[{"count":31,"href":"https:\/\/www.ecsoffice.com\/wp-json\/wp\/v2\/pages\/9726\/revisions"}],"predecessor-version":[{"id":11509,"href":"https:\/\/www.ecsoffice.com\/wp-json\/wp\/v2\/pages\/9726\/revisions\/11509"}],"wp:attachment":[{"href":"https:\/\/www.ecsoffice.com\/wp-json\/wp\/v2\/media?parent=9726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}