Managed IT Services for Healthcare Industry in Houston Texas
Managed IT Services are information technology services, which allows a company to offload its IT tasks to a service provider, which is known as the Managed Service Provider. The provider is responsible for twenty-four hour monitoring, infrastructure management, and resolution of problems for IT systems within a particular sector such as healthcare. In this short article, you will learn:
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Frequently Asked Questions
Read the most frequently asked questions people often ask about healthcare managed IT solutions
Healthcare problems and managed IT services
- Compliance Issues:
Data encryption, user access management, and security awareness training are rapidly becoming enormous undertakings for the administrations of healthcare companies. It is not always easy for healthcare professionals and teams to keep up, especially when it comes to the implementation of new technologies to improve patient care and productivity. A Managed IT service provider with experience in the health sector can manage and resolve compliance matters.
- Patient Care:
Today, healthcare practices largely depend on technology. IT policies, regulations, and tools can make or break healthcare practices. For example, if computer systems in a healthcare company are inefficient and outdated, then they are highly insecure and unreliable for the users. This, in turn, can compromise patient care. On the other hand, Managed IT Services provide an appropriate technology environment, which improves engagement between professionals and patients while keeping the internal processes optimized. Managed IT services can help health professionals improve patient care by providing access to suitable technologies.
- Creating a Scalable Infrastructure:
In today’s healthcare centers, the limited physical space, outdated in-house data centers, and strained budgets are some of the common problems related to IT with little or no scalability. As a result, when a health care organization does not have a scalable operation infrastructure, it can lead to poor patient care and staff training. This restricts the organization to accommodate more staff and patients. In contrast, when a healthcare organization partners with Managed IT Service Provider, it can overcome these challenges by creating a cloud-hosted software infrastructure, which grows with their practice. For instance, adding a new user account in the core systems is way affordable than building a new IT workstation.
Why do healthcare businesses need managed IT services?
Managed IT Services help healthcare businesses maintain adequate online data communication. Such cloud computing-based services allow for the secure sharing of sensitive information about the organization, staff, and patients. Managed IT services can expand a healthcare organization’s data center as well as facilitate seamless disaster recovery initiatives.
A Managed IT Service Provider equips a healthcare company with all the necessary tools, which helps the organization conduct risk assessments on its IT infrastructure. This also allows the company to protect its information systems and medical devices. Thus, partnering with a Managed Service Provider allows the company to carry out a real-time threat assessment and collect threat intelligence data to protect itself from the emerging cybersecurity threats.
Also, many healthcare businesses do not have adequate “Information Technology Service Management” tools required for tracking, benchmarking, documenting, and managing their environment. Managed IT Service Providers help encompass incident management, benchmarks, request management, cost management, database configuration, service catalog, asset management, survey, and assessment, as well as knowledge management and service-level management.
Moreover, Managed IT service providers can streamline a healthcare business workforce planning process – allowing the organizations to optimize their patient care in the best way possible. Such an approach can help a healthcare company to do more sophisticated planning and less reactive staffing.
What are the risks/downsides of not using outsourced managed IT services in the healthcare industry?
Research shows that in the U.S, healthcare institutions including hospitals and clinics leave over $120 billion annually on the table because of inadequate medical billing practices. Over 80% of the health bills contain errors. The primary factor contributed to errors in medical or health bills is that most hospitals are not updated with the latest billing regulations.
Healthcare organizations, which do not outsource their IT services spend more money on staff training and software because their employees are not up-to-date with the latest changes in healthcare IT standards. In-house healtchcare IT teams require significant training to operate the latest technology tools and are unable to focus on other important responsibilities within the business.
Not outsourcing Managed IT services leads to high-cost manpower and infrastructure. It also gives rise to excessive administrative costs. The main advantage of outsourcing Managed IT services is the reduction of costs in overall healthcare operations.
What are the advantages of outsourcing managed IT services for healthcare industry?
Managed IT services help provide healthcare businesses with a substantial approach of scalability, security, flexibility, and reliability, which are required for productivity. Outsourcing can help the protection of data and vital systems of a healthcare organization from hackers. Healthcare organizations often face critical security threats, which are left unpatched.
For instance, cyber attackers can compromise the entire health system of the organization, which is an unpalatable situation requiring the organization to hire staff to support and modernize the damaged infrastructure. On an emergency basis, this might be a problem for the healthcare company. On the other hand, outsourcing offers a great alternative because the company can hire a managed service provider to avoid missteps or any emergency measures.
A healthcare organization needs outsourced Managed Services to improve its service scalability. Healthcare companies that hire outsourced Managed IT Providers can gain access to a larger capacity. The purpose is to enhance all sorts of scalability operations. This allows a company to encounter a period of peak demand as well as incrementally add capacity while meeting ongoing business requirements with making significant capital investments.
Today, most healthcare businesses still follow the 9 to 5 operations. However, healthcare leaders expect 24/7 availability of their IT services, which requires them to hire outsourced Managed IT service providers that work around the clock.
Statistics on managed IT services in the healthcare industry
According to MarketingProfs, in the U.S, 83% of healthcare businesses are engaged in content marketing strategies. Through Managed IT Services, the healthcare sector is making substantial efforts to overcome digital marketing challenges. This, in turn, is helping healthcare businesses to reach more and more people online. Likewise, a 2016 survey report published by HIMSS stated that 52% of healthcare institutions including hospitals and clinics use connected health technologies. The report highlighted that 47% of healthcare companies are looking to expand Managed IT Services in the near future. According to the Travel Nurse Benchmarking Survey conducted by the National Association of Travel Healthcare Organizations (2018), the penetration of Managed IT services is continuing to grow in the healthcare organizations’ staffing. Moreover, healthcare organizations are hiring outsourced Managed IT Service Providers to deal with cybersecurity threats.
What Our Clients Say
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Why Choose ECS
Discover why outsource your healthcare company's technology needs to ECS over other Houston managed IT service companies
Expert Computer Solutions (ECS) is not a typical Houston's information technology consulting firm – we’re YOUR true IT partner! Our mission is to manage, monitor, and maintain your computers and network systems to ensure maximum efficiency all for an affordable monthly fee. We give you all the benefits of an in-house IT department at a fraction of the cost of hiring one.
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ECS provides IT consulting solutions to medical businesses located within Houston, Texas as well as in the surrounding areas such as Katy, Sugar Land, Cypress, The Woodlands, Pearland, Spring, and others.
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